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FAQ

How do you dismantle the screen from the plunger?

Clasp on to the bottom metal piece of the rod (opposite end from the black knob) with your right hand while spinning the plunger disk to its left or away from yourself. If the metal is too small or slippery to grasp, try using a rubber dish-washing glove or something similar to get a good grip.

Below is a basic diagram of the filter system taken apart.

Once you successfully get it off please be aware of how tight you screw it back on. Typically once you get the screw loosen it stays loosened.

 

What is the best way to properly clean the filter screen?

The proper way to care for your screen is to disassemble the screen. Then soak with basic liquid dishwashing soap for fifteen minutes, rinse completely, then dry off and reassemble. Patting down the screens thoroughly as you put them back together will again help remove oily residue in the places they collect most.

 

Is it dishwasher safe?

We do suggest hand washing your french press but the entire unit including our BPA-Free lid is top rack dishwasher safe.

 

Is the french press glass and frame microwave safe?

Yes, the glass carafe and plastic are microwave safe, BUT the lid and metal plunger are Not.

 

How do I keep grounds out of my cup?

For Large Grounds

  • First disassemble the screen ( please refer to FAQ1 )
  • Then inspect screen for kinks or folds along the edges of the mesh.
  • Try massaging the those kinks flat. Reassemble the plunger and test it out again.
For Finer Silt Grounds
  • Apply a two filter screen system
  • If you have not already, claim your free bonus screen here
 
  • Once you get your bonus screen in the mail, disassemble the filter from the plunger shaft, then apply it to the original filter stacking the two mesh screens together.
  • Reassemble the filter & plunger back together and that's it. You now have an improved filtration system that tightly seals against the glass wall by catching tiny grounds that might pass the initial screen guaranteeing all grounds out.

     

     

How often do you recommend changing the mesh filter and where can I buy them?

With daily heavy use, I would recommend replacing the screen every 4-6 months. You can find our replacements here:

http://www.amazon.com/Idylc-Homes-Replacement-Filter-Screen/dp/B00JWEYN58

 
 

What does "coarse" ground mean?

"Coarse" grounds are grinded to produce larger grounds of coffee. The reason to use a coarse grind for a french press is that finer grinds will get stuck in the filter and/or push their way through.

This has three potential problems:

  1. it will be harder to press down the filter, possibly leading to spillage or breakage;
  2. bottom of your cup will have "muddy" grounds in it;
  3. the coffee may become bitter, as the finer grinds that passed through the filter remain in contact with the coffee for too long.

Definitely experiment in small increments to get the flavor you want.

 

What materials is the Kona French Press made from?

Our french press has three main materials:

  • Glass,
  • Stainless Steel,
  • Plastic

Our high quality borosilicate glass carafe & 3 piece 100% stainless steel infuser filter system ensures taste-free & chemical free parts while brewing in hot temperatures. The lid is molded from a HDPE (high-density polyethylene) - Recycled Code 2 plastic, which is BPA / BPS-Free.

Further more the plastic lid is not in contact with your hot beverage while going through the brewing process. Minimizing the direct contact with our HDPE plastic lid.

 

How many grams is the coffee scoop?

The scoop we provide with the french press is 7grams, where as a standard tablespoon is 5 grams.

 

How do I claim my free bonus screen?

Follow the instructions at:

www.idylchomes.com/screen

If you are having issues email us at:

here2help@idylchomes.com

Please have your order ID ready to submit for faster processing.


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